Bringing Vision to Life with Enterprise Service Delivery

Enterprise service delivery aims to provide seamless and efficient business services, from HR and IT to facilities management and procurement, via a single, unified system. At its heart, enterprise service delivery is about a vision: gradually improving services to roll out new capabilities on a clear timeline, starting from the top of the organization. This session explores how organizations are bringing their enterprise service delivery vision to life and the potential for generative AI to accelerate this process. Our panel of experts will provide takeaways that can be applied immediately to help your organization evolve to a more agile, customer-centric, and efficient service delivery model.