ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

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Track 5

Transforming Public Sector Services for Digital Opportunity in the Age of AI

Woodrow Wilson C

Join us for an engaging discussion on digital opportunity, usability, and AI in maximizing public and enterprise services. In this session, you’ll hear from practicing experts about how AI is instrumental in attaining highly productive and usable outcomes in service delivery, for both the public and government employees. Through real-world examples and live demos, we’ll explore the potential of AI to make digital services more efficient, resilient, and user-friendly for everyone while working within regulatory frameworks.

Speakers

Dr. Alaina Beaver
Dr. Alaina Beaver [moderator]
Global Head of Accessibility Customer Engagement
ServiceNow
kallison
Associate Vice President of Research and Digital Equity
Comcast
vchrea
Senior Outbound Product Manager
ServiceNow