ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

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Track 2

Modernizing Government Operations with ServiceNow

Annapolis 3-4

Join CACI and idt. leaders for a fireside chat on how ServiceNow’s integrated platform is transforming Federal IT operations. Focusing on IT Service Management (ITSM), Asset Management, and HR Service Delivery, the discussion will explore how these tools streamline workflows, optimize resources, and enhance employee services. Speakers will highlight real-world examples of cost savings, operational efficiencies, and automation through ITSM modernization. Learn how agencies reduce redundancy, consolidate platforms, and modernize service delivery using AI-powered automation and data-driven insights to improve IT services and optimize workforce management.
Session sponsored by:
CACI idt

Speakers

Stephen McElwee
Stephen McElwee [moderator]
Senior Vice President of Sales and Engineering
CACI idt.
Chris Jones
Senior Program Manager
CACI International
Serenity Paez
Vice President, Cloud, Information Technology, Network, and Cyber
CACI International, Inc.
Jhon Pak
Program Director
CACI International