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Track 04
D.C. Government’s IT Modernization Journey: Financial Transparency and Better Business Outcomes
Salon 4
As government agencies continue to modernize IT operations, Technology Business Management (TBM) is a pivotal framework on that important journey. During this session, learn how D.C.’s Office of the Chief Technology Officer (CTO) digitized its TBM framework on the ServiceNow Platform, allowing the government to identify redundant and unnecessary spending, providing analytics for insightful decisions on future investments, and enabling better user experience and business outcomes.
Sponsored by Proven Optics