ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Technical Breakouts

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Track 1 IT Service Management
Agent Intelligence and Virtual Agents
Salons 1 & 2
Track 2 Cyber Security and Risk
Automating the RMF Process
Salons 3 & 4
Track 3 Customer Service Management
Redefining Mission Support
Salons 9 & 10
Track 4 IT Operations Management
Bridging the Gap to Deliver Mission-Aware Operations
Salons 7 & 8
Track 5 Modernizing HR
Creating a Frictionless Employee Experience
Shaw (M3)
Track 6 IT Business Management
Accelerate Digital Transformation
Chinatown (M3)
Track 7 Platform
Automation Driving Strategic Transformation
LeDroit Park (M3)