ServiceNow Federal Forum
Intelligent Transformation
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

ERP Modernization Strategies: Empower Employees and Improve Operations

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Enterprise resource planning (ERP) systems are the lifeblood of organizations, but over time they’ve become weighed down with endless customization and poor user experiences that are difficult to maintain. The opportunity to modernize these systems promises to reduce technical debt and improve the user experience, while maintaining critical operations and promoting a cleaner core architecture. In this session, government technology leaders will share how they are using purpose-built automation, low-code tools, and artificial intelligence to transform complex, customization-heavy ERP systems into user friendly, streamlined workflows that empower employees and improve decision-making.