ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Program

Wednesday, February 12, 2025

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Prince George Exhibit Hall E
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Prince George Exhibit Hall C & D
Walters
Steve Walters [Welcome]
Senior Vice President and General Manager, Public Sector
ServiceNow
Chris Bedi
Chris Bedi [Keynote and Featured Customer Fireside Chat]
Chief Customer Officer
ServiceNow
Kellie Romack
Kellie Romack [Keynote]
Chief Digital Information Officer
ServiceNow
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Prince George Exhibit Hall C & D
Get ready to elevate your game and lead your team to victory! The legendary Mike Krzyzewski shares insights, inspirations, and proven principles learned throughout his unparalleled coaching career. Discover the secrets behind Coach K’s success on and off the basketball court as he unveils powerful strategies for motivating individuals, fostering strong team dynamics, and cultivating unwavering confidence.
Session sponsored by:
Carahsoft
Paul Fipps
Paul Fipps [moderator]
Executive Vice President, Worldwide Sales
ServiceNow
mkrzyzewski
American Basketball Coach
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Prince George Exhibit Hall C & D
As the new administration rapidly reshapes expectations for government efficiency, Federal leaders must leverage digital innovation to create more agile and efficient organizations. In this session, C-suite leaders will explore how to architect modern digital enterprises that keep agencies running smoothly while embracing a transition to a more transparent, efficient, and resilient organization.
Session sponsored by:
Deloitte
Paul Smith
Paul Smith [moderator]
President, Global Customer and Field Operations
ServiceNow
corcoran
Global GPS, AMS ServiceNow Lead Alliance Partner
Deloitte
Michael C. Sydla
Command Information Officer
Naval Sea Systems
Dr. Charles E. Thurman
Acting Chief Data Officer
Office of the Naval Inspector General
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Prince George Exhibit Hall E
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Prince George Exhibit Hall E
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Prince George Exhibit Hall E
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Prince George Exhibit Hall C & D
Enterprise resource planning (ERP) systems are the lifeblood of many government organizations. But they’ve become weighed down with costly, endless customization that is difficult to maintain. The time is now to reduce technical debt and improve the user experience across these systems, while also maintaining critical operations and promoting a cleaner core architecture. In this session, government technology leaders will share how they are using purpose-built automation, low-code tools, and artificial intelligence to intelligently transform complex, customization-heavy ERPs.
Session sponsored by:
Pete Brawerman
Pete Brawerman [moderator]
Global Head of Emergent Solutions & Market Expansion
ServiceNow
Thomas Bruss
Managing Director, ServiceNow Business Group, Accenture Global IT Platform Architect
Accenture
Adarryl Roberts
Chief Information Officer
Defense Logistics Agency
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Prince George Exhibit Hall C & D

Leading enterprises harness the power of artificial intelligence, predictive analytics, and automation to optimize asset management from procurement through disposal. During this panel, leaders will explore how cloud-based platforms and smart workflows can transform traditional asset management into a strategic tool that drives operational efficiency and asset transparency while also cutting costs.

Sri Murthy
Sri Murthy [moderator]
Director, Federal Solution Consulting
ServiceNow
Douglas Enfield
Public Works Systems Branch Chief
Headquarter Installation Management Command G4, Infrastructure Sustainment Division
Army Materiel Command
Nathan Ford
Director, Enterprise Service Management
U.S. Army Cyber Command
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Prince George Exhibit Hall C & D

As GenAI technology continues to rapidly advance, government agencies are accelerating efforts to use it to drive productivity and empower innovation. This panel will discuss the emerging GenAI landscape and explore its potential to transform government operations with increased transparency and streamlined workflow for cost-effective, intelligence-based mission delivery.

gaine-nazareth
Gaine Nazareth [moderator]
Director, Solution Consulting
ServiceNow
Jamie Burns
Business and Analytics Platform Director
Defense Logistics Agency
Stephen Miller
Chief Technology Officer
Office of the Chief Technology Officer
Government of the District of Columbia
no photo
Director, Open Source Enterprise
Directorate of Digital Innovation
Central Intelligence Agency
James Taynor
Chief Engineer and Chief Technology Officer for Enterprise IT and End User Services
Department of Air Force PEO/C&N
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Prince George Exhibit Hall E
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Prince George Exhibit Hall E