ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Steve Emerson

Director, ITOM Outbound Product Management

ServiceNow

Steve Emerson is a Director for ITOM Outbound Product Management at ServiceNow and is passionate about finding ways to make people’s lives easier through technology.

Throughout his career, he has worked in roles that enabled him to carry out this passion by helping organizations with their technology transformation journeys. This includes 20 years of practical IT experience in very large organizations, five years of helping organizations across sizes and industries as a solution consultant, and in his current role as a product manager.

Steve Emerson
Steve Emerson
Director, ITOM Outbound Product Management
ServiceNow