ServiceNow Federal Forum
Intelligent Transformation
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Shannon Hughes

Cybersecurity Business Operations Manager

Department of Energy

Shannon currently serves as the Cybersecurity Supply Chain Risk Management (C-SCRM) program manager in the Office of the Chief Information Officer (OCIO) at DOE. In this role, she oversees the C-SCRM governance, operations, and enhancement teams in planning and executing the program.

Prior to joining DOE, Shannon served in the private sector in multiple roles across the defense, security, and healthcare industries. She has been a program manager for several government and intergovernmental clients including Department of Navy, DOD, DOJ, ATF, FDA, DEA, NASA, and the World Bank.

Shannon is also a proud Navy veteran, having served as a Surface Warfare Officer on two combat tours and deployments onboard an aircraft carrier and command ship. Shannon excels in building partnerships, relationships, and teams. She is PMP certified and received her BA degree from University of Virginia and an MBA from George Washington University.

Shannon Hughes
Shannon Hughes
Cybersecurity Business Operations Manager
Department of Energy