ServiceNow Federal Forum
Intelligent Transformation
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Roxanne Harmer

Director, Federal Business Development - Integrated Solutions

ECS

Roxanne is a Federal Business Development Director for ECS Integrated Solutions, with a focus on providing ServiceNow implementation services and process and strategic consulting. Roxanne has a track record of winning federal contract awards for software implementations, IT strategy, and support for over twelve years. She has proven experience as an effective Account Executive and Solution Architect focused on strategic alignment, solution delivery excellence, and customer business objectives and satisfaction. Roxanne’s areas of expertise include IT Strategy, Enterprise Solution Delivery, Requirements Analysis, Enterprise and Solution Architecture, Customer Relationship Management, ITSM, PPM, and Workforce Management.

Harmer
Roxanne Harmer
Director, Federal Business Development - Integrated Solutions
ECS