ServiceNow Federal Forum
Intelligent Transformation
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Nick Tzitzon

Chief Strategy Officer

ServiceNow

Nick Tzitzon has been a leader at the highest levels of global business and government for more than two decades. He is currently Chief Strategy Officer of ServiceNow, one of the fastest growing companies in the enterprise technology industry. With a market value that surpassed $100 billion in record fashion, ServiceNow’s purpose is to make the world of work, work better for people. Nick’s personal passions are promoting a culture of respect, destigmatizing mental health at work and unlocking new channels of communication between stakeholders.

Before joining ServiceNow, he served in executive roles for business software market leader SAP SE, Europe’s most valuable technology company with 100,000 employees and 440,000 customers worldwide. Most recently as Executive Vice President, he was a member of the company’s Global Leadership Team and senior counsel to CEO Bill McDermott.

Before joining SAP, Nick was a management consultant in the areas of strategy, transformation and public affairs. He has advised businesses in the healthcare, energy and public services industries. He spent ten years serving in local, state and federal government agencies, including the programs division of the U.S. Department of Justice, a $3 billion agency focused on public safety, research and juvenile justice. He served on the staffs of two Secretaries of Health and Human Services, Tommy G. Thompson and Michael O. Leavitt. HHS is the largest U.S. civilian agency, overseeing Medicare, Medicaid, the Centers for Disease Control and the Substance Abuse and Mental Health Services Administration.

Before moving to Washington, D.C., Nick served on the staffs of former Massachusetts Governors Mitt Romney and Paul Cellucci. An honors graduate of Suffolk University in Boston, Nick was a United States Senate Youth Scholar. He is active in a variety of causes, including the Alzheimer’s Association and the We Are Family Foundation. He is a below-average tennis player and an above-average food lover. He claims to have a good sense of humor, but there is little evidence from others to validate this credential.

Nick Tzitzon
Nick Tzitzon
Chief Strategy Officer
ServiceNow