ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Kelly Horton

Director of Public Policy

ServiceNow

Kelly Horton is the Director of Public Policy accounts at ServiceNow. She previously served as Client Director for the State Department and has 15+ years experience working with C-level executives in both public and private sector. Prior to ServiceNow, Kelly led strategic accounts in Healthcare and Public Sector at Salesforce and Oracle. Kelly has served as a trusted advisor to the C-suite across Healthcare, Public Sector, and Higher Education verticals. She holds a Bachelor of Science in Psychology and a Master of Science in Corporate Communication. She was a first-generation college student and is passionate about supporting the Veteran community.

Horton
Kelly Horton
Director of Public Policy
ServiceNow