Chris Dilley

Building on his former role as a ServiceNow customer and enterprise architect for the state of Iowa, Chris serves as a trusted advisor to state leaders and legislators. He has helped numerous states and organizations modernize applications, drive business process improvements, define and optimize an automation strategy, and deliver impactful citizen and worker impactful services.

With his deep technical expertise, commitment to client success and insight into public sector priorities and challenges:

• Executive Advisor to strategic customers – Montana, South Dakota, North Dakota, Utah
• Tennessee Dept. of Human Services reduced time to resolve citizen inquiries by 70%
• Texas Dept. of Information Resources achieved 83% CSAT
• Iowa DOT reduced worker onboarding from 6 hours to 30 minutes