ServiceNow Federal Forum
Put AI to Work
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Brent MacAloney

ServiceNow Platform Owner and Program Manager

National Oceanic and Atmospheric Administration

Brent MacAloney is the ServiceNow Platform Owner and Program Manager at the National Oceanic and Atmospheric Administration’s (NOAA) Office of the Chief Information Officer (OCIO). He took over NOAA’s ServiceNow program after spending 17 years in NOAA’s National Weather Service as a meteorologist specializing in forecast and warning performance. Since taking over the program three years ago, Brent and his teammates have quickly expanded NOAA’s ServiceNow platform beyond being used solely for Information Technology (IT) ticketing and into one that hosts a wide variety of IT and non-IT related services for staff members at NOAA.

MacAloney
Brent MacAloney
ServiceNow Platform Owner and Program Manager
National Oceanic and Atmospheric Administration