Bill McDermott

Bill McDermott is President and Chief Executive Officer of ServiceNow, the digital workflow market leader with more than 12,000 colleagues worldwide. He is one of the most respected and admired leaders in the technology industry, with a career of leadership success spanning Xerox, Gartner, Siebel Systems, SAP and ServiceNow.

Since he joined ServiceNow in late 2019, McDermott has accelerated the company’s strategy to help its customers win the “workflow revolution.” As the global coronavirus pandemic took hold in early 2020, Bill and the ServiceNow team innovated faster than ever, delivering free emergency response workflow applications and a cutting-edge Safe Return to Workplace suite. ServiceNow’s momentum is palpable, with leading customer retention rates, high net promoter scores and near 100% growth in market value since the beginning of 2020.