The road to successful implementation of next-generation technologies as part of digital transformation is paved by cloud adoption. The AI and automation revolution is touching everything from workforce management and healthcare innovation, to changing the face of citizen engagement across the government. Join this session to hear how Federal executives are successfully navigating the execution of new technologies.

Human resources should drive your organization’s digital evolution and help the business define each component of the digital organization. Human resources also should be a “digital first” business that shapes the consumer-grade experiences and cultural behaviors that will help the organization thrive. Join Deloitte and the United States Agency for International Development for a discussion of their joint perspectives on the new “normal” of HR Service Delivery and the ways that ServiceNow has played a role in activating the Digital Organization throughout the talent cycle.