This interactive breakfast will feature diverse leaders giving their insights on how they reached their level of success while navigating the complex dynamics of the Federal IT workplace. This dynamic panel will dive into the inclusion issues we face in Federal IT and discuss how we can rise above the obstacles and thrive in this growing field. The session will feature a panel of government speakers discussing the importance of diversity, career development and advancement, education and training, and personal examples.

* This is a limited attendence breakfast

When a citizen interacts with the Federal government today, it is not a consistent experience, and in some cases, can be in a very disconnected manner. Technology has the power to change this. Join Jonathan Alboum, Principal Digital Strategist Federal Government, ServiceNow as he explores challenges and opportunities, and shares insights that can give government decision-makers the confidence they need to use data to break down silos, create efficiencies, and drive simplified citizen interactions.

Hear KPMG along with several government leaders discuss how Federal organizations are moving towards adoption of Enterprise Service Management (ESM) to transform the experience and delivery of services for key functions including IT, HR, Finance, legal, procurement, and more.

Today’s great technologies put the human at the center of their own universe. Automation and AI are transforming government by improving productivity and innovation to make work lives better. In this session, panelists will explore how centering the application of AI to support human activities closes the gap between technology and improved human outcomes by keeping human needs, behaviors, and goals at the center of that design.

Central Intelligence Agency uses ServiceNow to manage their Digital Labor Process Robotics Center of Excellence. ServiceNow provides the foundation for managing the PMO and engaging with customers. Customers can learn about Robotics and the use of Digital Labor, submit ideas, track process, and monitor their digital employees’ performance through the platform. Join this session to hear how the platform integrates with Robotics software to automate the execution of tasks, thus freeing up time to be spent on more mission-critical tasks.