ServiceNow Federal Forum
Intelligent Transformation
for Government
February 12, 2025
Gaylord National Resort & Convention Center, National Harbor, MD
U.S. Capitol

Breakout Sessions 1

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Track 1
Elevating and Integrating Service Operations with AI (ITSM + ITOM)
Potomac 1-3
Track 2
Transformation Through Governance and Enterprise Adoption
Potomac 4 - 6
Track 3
Low-Code Approach to Achieve Mission Value
National Harbor 2
Track 4
Beyond IT: Mastering the Management of Enterprise Assets
National Harbor 3
Track 5
Aligning Federal Operations To Get To Outcomes Faster and Improve EX
National Harbor 4 - 5
Track 6
Empowering the DoD To Deliver Memorable Customer Experiences (CX) Excellence
National Harbor 12 - 13